Privacy Policy
Last Updated: 2 September 2024
This Privacy Policy outlines how Thistle Occupational Therapy & Case Managment Ltd ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit our website [Your Website URL] ("the Site") or use our services. By using the Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information that you provide directly to us when you:
- Visit our website
- Contact us through email or other communication channels
- Fill out forms on our website
- Subscribe to our newsletters or other communications
- Engage our services or make inquiries about our services
The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and postal address
- Professional Information: Occupation, company name, and job title
- Case Information: Details relevant to your inquiry or the services we are providing
- Usage Information: Information about your interactions with the Site, including IP address, browser type, access times, pages viewed, and the referring URL
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To respond to your inquiries, process your requests, and deliver the services you have engaged us to provide.
- To Improve Our Services: To analyse and improve the Site, our services, and user experience.
- To Communicate with You: To send you information about our services, updates, and other relevant information. You can opt out of receiving these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests.
- For Marketing Purposes: To send you promotional materials or offers. You can opt out of marketing communications at any time.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party service providers who assist us in operating our business and providing our services, such as IT services, email marketing, and data analytics.
- Legal and Regulatory Authorities: When required by law or to comply with legal processes.
- Professional Advisors: Lawyers, accountants, or other professional advisors in the course of providing our services or defending our legal interests.
- With Your Consent: We may share your information for other purposes if you provide your explicit consent.
4. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
You have the following rights concerning your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You may request that we delete your personal information under certain circumstances.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links
Our Site may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site, analyse usage, and assist with our marketing efforts. You can control the use of cookies through your browser settings. Please refer to our [Cookie Policy] for more information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Thistle Occupational Therapy & Case Management Ltd
07951 435 489